The Hill reports on DHS's announcement that its FOIA backlog increased 18% in 2013 to over 50,000. The agency puts most of the blame on the backlog on immigration related requests. Trying to put a positive spin, the agency reports that its easier to file requests and touted its use of social media.
I think the way to reduce the backlog is to have all top executives at the agency acknowledge that they have a problem, become personally involved and devote extensive agency resources to the problem. Until that happens, the reporting of the backlog will be, like the groundhog, an annual event at DHS.